Shipping policy

Shipping Policy

At rvpozwer, we are committed to providing fast and reliable delivery for our solar products across the United States.

1. Shipping Area

We currently ship within the contiguous United States.

At this time, we do not ship to:

Alaska
Hawaii
Puerto Rico
Guam
APO/FPO addresses
P.O. Boxes

Please make sure you provide a valid street address at checkout to avoid shipping delays or delivery issues.

2. Processing Time

Orders are typically processed within 1–2 business days after payment is confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Please note that order processing time is separate from shipping time.

3. Shipping Time

Most orders shipped from our U.S. local warehouse are delivered within 3–7 business days.

Delivery times may vary depending on:

your location
carrier capacity
weather conditions
peak seasons or holiday periods

Remote or hard-to-reach areas may require additional transit time.

4. Shipping Fees

We offer standard shipping within the United States.
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

For promotional events or selected products, free shipping may be available.

5. Shipment Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Tracking updates may take 24–48 hours to appear after the package has been handed over to the carrier.

6. Split Shipments

For orders containing multiple items, products may be shipped separately depending on warehouse availability, package size, or carrier requirements.

If this happens, you will receive separate tracking updates for each shipment.

7. Delayed or Lost Shipments

While we work hard to ensure timely delivery, shipping dates are estimates only and cannot be guaranteed.

Delays may occur due to:

severe weather
carrier disruptions
incorrect shipping information
peak season demand
other events beyond our control

If your package appears delayed or lost, please contact us at [your email address], and our support team will assist you as quickly as possible.

8. Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout.

If an order is returned or delayed due to an incorrect or incomplete address, additional shipping charges may apply.

9. Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and provide:

your order number
photos of the package
photos of the damaged item(s)

We will review the case and provide a suitable solution as soon as possible.

10. Contact Us

If you have any questions about shipping, please contact us:

Brand: rvpozwer
Email: [your email]
Business Hours: Monday–Friday, [your business hours]

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Shipping Policy

At rvpozwer, we ship from our U.S. local warehouse to customers across the contiguous United States.

Processing Time: 1–2 business days
Delivery Time: 3–7 business days
Shipping Area: Contiguous U.S. only
Excluded Areas: Alaska, Hawaii, Puerto Rico, Guam, APO/FPO, and P.O. Boxes
Tracking: Sent by email once your order ships
Note: Delivery times are estimates and may be affected by weather, carrier delays, or peak-season demand